• Shipping policy

Shipping policy

SHIPPING POLICY

Shipping Locations

We ship within the United Arab Emirates and across GCC countries, including Saudi Arabia, Qatar, Kuwait, Bahrain, and Oman.

Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Processing times may vary for large, bulky, or custom-made items.

Delivery Time

  • UAE: Delivery usually takes 2–5 business days.
  • GCC countries: Delivery times vary depending on destination and customs clearance and may take 5–10 business days or more.

Please note that delivery timelines are estimates and may be affected by external factors such as customs procedures, weather conditions, or public holidays.

Shipping Charges

  • Shipping costs are calculated at checkout based on order size, weight, and delivery location.
  • For oversized items (such as complete court systems), shipping fees may be quoted separately.

Customs, Duties & Taxes

International shipments may be subject to customs duties, taxes, or import fees imposed by local authorities. These charges are the responsibility of the customer and are not included in the product or shipping price unless stated otherwise.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email to follow your shipment.

Delivery Issues

If there is any delay, damage, or issue with your delivery, please contact us within 48 hours of receiving the shipment.